Our office closes in the off-season at 8pm, 9pm regular season, and 10pm on peak-season weekends. Please schedule your arrival before these times. If you are unable to make it on time, please ensure that you call us at 902-963-2458 during business hours to let us know that you are running behind, and we can USUALLY have someone meet you on arrival (BEFORE MIDNIGHT). We are not responsible for late check-ins past midnight, nor can we accommodate anyone who does not bother to notify us beforehand and just “shows up”. Please be aware that due to our automated security gates you can not just simply drive in and hook up without first being issued¬† a pass. Late check-ins should use minimum setup to avoid disturbing others.
NO-SHOWS: Contact us beforehand that you will be unable to make your reservation on time and we will gladly hold your reservation for your entire reserved dates (missed dates must still be paid for).¬† Anyone who has not contacted us beforehand and has not checked in by 10am on the second day of the reservation will be considered as a no-show. In such case, your entire reservation will be charged to your card and your reservation will then be cancelled. We reserve the right to re-rent your site without compensation due. We can not guarantee that we can accommodate you should you show up after this time. It is for these reasons that you should examine your confirmation email carefully to ensure that we have the correct dates for your reservation. People sometimes call us and claim that they cancelled “ages ago”…please be aware that if you cannot provide a “cancellation number” then you did not cancel.